Monday, May 1


7:30 – 9:30pm Welcome Reception - Networking, Food and Cocktails

Tuesday, May 2


8:00 – 9:00am Networking Breakfast
9:00 – 9:30am Robert Chase, Enservio – Conference Welcome
9:30 – 10:30am Keynote Jason Silva – Technology & Innovation
10:30 – 11:00am Networking Break
11:00 – 12:00pm David Burkus Under New Management
12:00 – 1:30pm Networking Lunch
1:30 – 2:15pm Roel Peeters, Roost Smart Home Telematics
2:15 – 3:00pm Mark Garrett, JD Power Generational Divide: Policyholder Expectations from Baby Boomers to Millennials
3:00 – 3:30pm Networking Break
3:30 – 4:30pm Roger StaubachHall of Fame Quarterback, Dallas Cowboys
4:30 – 6:00pm Free Time
6:00 – 7:00pm Cocktail Hour
7:00 – 9:00pm Networking Dinner Reception

Wednesday, May 3

7:50 – 8:50am Networking Breakfast
8:50 – 9:00am Robert Chase, Enservio – Opening Remarks
9:00 – 10:00am Rorke Denver – Navy SEAL Commander & Best-Selling Author
10:00 – 10:25am Networking Break
10:25 – 11:10am Dr Anand Rao, PWC – The Rise of Artificial Intelligence in Insurance
11:10 – 12:20pm Dr. JP Pawliw-Fry – Performing Under Pressure: The Science of Emotional Intelligence
12:20 – 12:25pm Robert Chase, Enservio – Closing Remarks
12:25 – 1:30pm Final Networking Lunch Reception
2:00pm Golf Outing
Customer Expectations from Gen X & Gen Y